We recently had a problem in our house with our refrigerator.  Our house came with a fancy big name unit and we found that it was having major problems.  As often happens with these kinds of things, it quickly became clear that the cost to repair was more than the cost of a new one and so we started shopping.

We looked all over the place included the big box stores, but wanted to get more personal service and ensure that someone would take away our old unit.  We eventually settled on a local appliance store figuring that a company in business for 40+ years must be doing something right.  Right?  In our case wrong!

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